What seemed to go well, and what could have been improved in terms of that company’s decision making?

Think about a company that had to make difficult decisions that affected employees during the Covid-19 crisis. How might decision-making by leaders in this crisis have been affected by the human limitations discussed in both Chapter 6 and Dan Ariely’s Ted Talk “Are we really in control of our decisions?” What seemed to go well, and what could have been improved in terms of that company’s decision making? What steps can managers take in the future when making impactful decisions in a hurry to ensure an optimal outcome?

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