Service Marketing

You are the service manager of a new shop in Pleasantville, StarService. Your three main competitors are Slick Service Center, MaxiMizer Garage, and CostLo Motors. Using the information that you learned from exercises 15-1, 15-2, 15-3, and 15-4 and expecting business to stay the same as in these exercises, please answer the following.

Given free choice to organize your shop however you wanted to, which production scheme would you choose for your shop: individual pay, team system, or support group? Why

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