As a technician and then the shop foreman at a local shop, you have seen the shop go through five service managers in the past 31 ⁄2 years. In each and every case the story is the same: “He came to us highly regarded but he just could not get the job done so we are going to have to replace him.” The owner then turns to you and asks, “I would like to see you take over the job here as service manager. Interested?”
Based on the information presented earlier, what would you want to see changed before you could feel comfortable taking the job as service manager?
As a service manager you have a top technician who has a great deal of difficulty getting along with the other workers in the department. She is constantly complaining that she is underpaid and that she is “the only one who really produces any work around there and makes the shop any money.” Based on the information provided in the last section
How might you approach her to improve her attitude?
Try it now!
How it works?
Follow these simple steps to get your paper done
Place your order
Fill in the order form and provide all details of your assignment.
Proceed with the payment
Choose the payment system that suits you most.
Receive the final file
Once your paper is ready, we will email it to you.