Suppose we wish to determine the tolerances to be used on the length of a fluorescent electric light fitting. If the new light fitting purchased cannot be successfully installed because the length is outside tolerance, the consumer will need to return it to the supplier and suffer the inconvenience of being in the dark in the meantime. Suppose the travelling cost is £20, the value of the time lost £20 and the inconvenience a further £10 in the average case, resulting in a total cost of £50 for the consumer.
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