The following privacy notice explains our policy regarding the personal information we collect about you in the process of your cooperation with the TheStudyBlue.com website. It applies to the information we collect about:
Information we collect as you browse our website
Our web server automatically collects standard information, including your browser type, operating system, and access time. We collect this information in a way that does not identify anyone. We do not make any attempts to find out the identities of those visiting our website.
This information is used only to improve the content of our web pages, to customize it and/or the layout of our pages. We never sell, rent or share any of the information we collect by this method (except anonymous aggregate information) with any third parties.
Information we collect when you use our services
We may use any contact information (emails and phone numbers) submitted to this website.
We will use your email address to send you notifications considering the most important stages of order fulfillment such as clarification of any issues, unread messages, and order completion.
Your email and telephone number may also be used for promotional and marketing purposes, to notify you of special offers and discounts, etc. If you choose “VIP customer service”, notifications will be sent to your mobile device informing you of when the writer starts working on your paper and when it is ready.
This information will be used only by our Customer Support Representatives and will not on any condition be disclosed to any third parties; it is never sold, rented or shared.
If you would like to opt out of emails and SMS notifications from us, please let us know by contacting us. After we receive your request, we will stop sending you messages immediately.
All the information in the order form, inquiry pages and personal control panel is processed with the use of the SSL-certificate, which guarantees complete confidentiality and safety of all the transactions.
We do not store the credit card details, nor do we share our customers’ personal information with any 3rd parties.
Complaints or queries
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this issue very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive details of all the aspects of our collection and use of personal details. However, we are happy to provide any additional information or explanation if needed. Any requests for this should be sent to support@TheStudyBlue.com.
Access to personal information
We try to be as open as we can in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a “subject access request” under the Data Protection Act 1998. If we do hold any details about you, we will:
To make a request to us for any personal information, we may require that you address it in writing to our Customer Support Representatives at support@TheStudyBlue.com.
If you agree, we will try to deal with your request informally, for example, by providing you with the specific information you need over the phone.
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting Customer Support Representatives.
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How it works?
Follow these simple steps to get your paper done
Place your order
Fill in the order form and provide all details of your assignment.
Proceed with the payment
Choose the payment system that suits you most.
Receive the final file
Once your paper is ready, we will email it to you.