Mitigate the conflict

Q1. What could have caused the employees to embark on the strike?
Q2. Why did the conflict escalate to the extent that it did? Discuss major aggravating factors in details
Q3. What are different philosophies of industrial relations? Which philosophy do you think management and employee union followed in this case?
Q4. What did the company do to mitigate the conflict? Mention the potential mitigating factors.
Q5. What can the company do to improve the process of collective bargaining from the current highly adversarial and positional approach to a more collaborative one?
Q6. What should the company do now that calm has returned? For example, what processes can be put in place to try to prevent a situation like this one from happening again?

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