How an organization manages knowledge and how that impacts work and processes?

Please read attached file Chapter 11:(Managing the Digital Firm, Chapter 11, p. 426-461) and answer following question.

Please write a concise (one page, in 1.5 spacing 11-point Calibri font.) position statement identifying current issues with respect to how an organization manages knowledge and how that impacts work and processes? How do people learn in an organization? How are processes communicated? What are the challenges?

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