1. Outline three main business uses of the internet and describe why these uses may be essential for business activity in the twenty-first century.
2. Define the term emoticon and describe how emoticons may reduce misunderstanding that often occurs within e-mail messages.
1. Discuss why one of the most important layers to the end user is the human-computer interface layer within a protocol stack.
2. Define the role of e-mail in business and suggest three possible advantages and disadvantages of using e-mail.
3. Explain what is meant by mobile computing and describe the main characteristics of mobile computin
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