(a) Consider the widespread use of email. What explanations are there for its success and what lessons can be learned from its development to assist the design of other computermediated communication systems?
(b) What are the main issues that need to be addressed to ensure the success of email in an organization?
Rank the following in terms of levels of intention or consciousness: automatic doors into hotel, automatic water taps in washbasin, reversing lights in a car, ultrasonic burglar alarm, auto-numbering lists in a word processor, web page counter, font menu in word processor that shows recent fonts at the top of the list If you are working in a group, you could each rank them separately and then discuss your answers.
Why are some more consciously considered than others? Think of more examples.
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