Communication, Negotiation, and Decision-Making

Danone’s Wrangle with Wahaha

This  discussion will focus on cultural negotiation using the case study about Danone in China (p. 255 in the textbook).This case is a cautionary tale of how important cultural differences are when forming strategic partnerships or joint ventures with companies from different countries. Our content this week reflects on the impact of conflict on decision-making. As a decision-maker within your organization, it is important for you to deal with conflict in a skilled manner. Doing so can create positive outcomes and provide opportunities for improvement rather than undesirable results. After reading the case, reflect and write your paper on the following:

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  1. What was the problem in the joint venture that triggered the conflict between the two companies?
  2. What were the differences of each company’s understanding of their own respective roles and responsibilities in this venture?
  3. Did any aspect of organizational culture or national culture affect this perspective?
  4. As a leader, what are some ways you can handle conflict when it arises?

Embed course material concepts, principles, and theories, which require supporting citations along with two scholarly peer-reviewed references supporting your answer. Keep in mind that these scholarly references can be found in the Saudi Digital Library by conducting an advanced search specific to scholarly references.Be sure to support your statements with logic and argument, citing all sources referenced. Post your initial response early and check back often to continue the discussion. Be sure to respond to your peers’ posts as well.

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