1. What are the 3 major categories of managerial roles that Mintzberg outlines? Describe 4 of the 10
specific roles that managers are responsible for. (1-2 sentences each)
2. According to the article you read from Rosabeth Moss Kanter about how great companies think differently, there are 6 facets of logic that change leadership and the ideas behind what makes great companies operate. Name 5 of these facets and provide a brief explanation (1-2 sentences each). https://hbr.org/2011/11/how-great-companies-think-differently
3. Many organizations benefit from empowering employees, solving customer problems, and engaging more experienced minds in the process of innovation. What is the 5 step process in building a front line focused organization? Name a company that you believe is frontline focused and explain why?