Management and leadership

1. What are the 3 major categories of managerial roles that Mintzberg outlines? Describe 4 of the 10

specific roles that managers are responsible for. (1-2 sentences each)

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2. According to the article you read from Rosabeth Moss Kanter about how great companies think differently, there are 6 facets of logic that change leadership and the ideas behind what makes great companies operate. Name 5 of these facets and provide a brief explanation (1-2 sentences each).

3. Many organizations benefit from empowering employees, solving customer problems, and engaging more experienced minds in the process of innovation. What is the 5 step process in building a front line focused organization? Name a company that you believe is frontline focused and explain why?

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