Case Srudy: Workforce Planning

O*Net Online is “the nation’s primary source of occupational information.” We’re going to use it to help the leader of our operations department hire a new employee!

A national retailer is growing to the point where they have decided it would be wise to have some regional meetings a few times a year with their store managers, and perhaps even a national meeting that all store managers would attend. With 500 stores and counting, this would mean a lot of people in attendance. They’d need to look at hotels or convention centers to provide space. They would raise funds from the company’s vendors to pay for the event.

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As the manager of the operations department, Litong has decided that an event manager would be an excellent addition to the operations team and has approached the company’s human resources department to get started.

Discussion Prompt

You, as a human resources professional, should perform a job analysis on event managers (code 13-1121.00) using O*Net Online and the O*Net Resource Center. What tasks should you look to complete (note: for this discussion, you do not need to complete these tasks, simply identify what information you need to find).

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