ISO 9126 is meant to be a general model of software quality that can be used by anyone involved with software.
Is it sensible to have a general model? How does it help in comparing the quality of two different products? Are some products so unusual that ISO 9126 does not apply?
Examine the quality models described in this chapter: Boehm, ISO 9126, and Dromey. For each contributing characteristic of quality, discuss possible ways to measure the characteristic, and describe whether the measure is subjective or objective.