Types of Risk in Payments
HCAD 635 Assignment 5 Policies and Procedure Manual
Scenario:
You are a part of the corporate leadership of a long term care organization with operations in 32 states, primarily in the mid-west and deep south.
After seven years of being cared for at home for progressive Alzheimer’s disease operated by your organization, Mrs. Dowd has been admitted to a LTC home, also part of your corporate portfolio. Upon visiting his wife one day, Mr. Dowd finds her walking hand-in-hand with a male resident. Staff report Mrs. Dowd has been observed following this male resident into his room, which is immediately next to hers. Mr. Dowd becomes angry and states, “Look, it is your job to protect my wife. Get that man out of here right now. I don’t want her involved with any other man. That’s why I admitted her here.”
Consider the experience of retired US Supreme Court Justice Sandra Day O’Connor, described at https://www.telegraph.co.uk/news/uknews/1576716/Judge-lost-husband-to-Alzheimers-and-love.html
Does this change your mind?
Prepare a policy and procedure manual (https://notejoy.com/resources/policy-and-procedure-manual ) for corporate-wide implementation that addresses situations such as this. Include guidelines for facility staff and recommendations for communicating with family members in the procedure manual. Submit BOTH the policy manual and procedure manual documents under one title page.
Attached are the readings and instructions with my notes of trying to do it myself (Epic fail) . Do not use outside sources.