What are the primary and secondary activities and processes in Michael Porter’s value chain?

1. Explain the terms of entity, relationship and attribute and provide three examples to describe a one-to-one, many-to-many and one-to-many relationship.

2. Outline the main advantages of using rich pictures and indicate why it is important to have a holistic view of a business organization and its systems.

 

Explain and describe the four quadrants of a decision table for recruiting part-time staff to a business organization. (Remember you must identify your conditions and actions in order to complete the decision table.)  What are the primary and secondary activities and processes in Michael Porter’s value chain?