1. Explain how multiview combines various systems ideas, tools and techniques into a holistic approach to systems development.
2. Describe the five stages of multiview and indicate the role of user participation within each stage of the systems development process
1. Describe the use of rich pictures at stage 2 of SSM and outline the main advantages and disadvantages of using rich pictures to communicate the problem situation.
2. Explain the purpose and role of the root definition at stage 3 and describe the mnemonic CATWOE in defining a root definition.