What conclusions can you reach concerning expected technology usage in the insurance industry in the coming year?

Timetric’s 2016 survey of insurance professionals explores the use of technology in the industry. The file Technologies contains the responses to the question that asked what technologies these professionals expected to be most used by the insurance industry in the coming year. Those responses are:

Source: Data extracted from bit.ly/2qxMFRj.
a. Compute the percentage of responses for each technology.
b. What conclusions can you reach concerning expected technology usage in the insurance industry in the coming year?