1. Explain the relationship between unstructured decision-making environments and uncertainty and explain how and why this relationship affects the strategic and operational levels of a business hierarchy.
2. Explain the main characteristics that are significant in defining a management information system.
1. Explain what is meant by modelling a system through a bottom-up or top-down approach.
2. Outline the three main categories of system found within the world at large.
3. Define the term holistic and explain what is meant by a holistic view of systems.