1. Describe the term enterprise resource planning (ERP) system. What functions does such a system perform?
2. Identify the two fundamental sources for obtaining application software. Discuss the advantages and disadvantages of each source.
1. What is an application service provider? What issues arise in considering the use of one?
2. Define the term utility software and give two examples.
3. What does the acronym API stand for? What is the role of an API?