This is the rough draft, I just need to explain the company an how is runs. CLO1: Identify techniques for improving internal operations and achieving competitive advantage in the 21st century business environment. CLO2: Identify and describe current business trends and how to grow a business in diverse, global environments. CLO3: Demonstrate their knowledge of how to manage business in an ethical and socially responsible manner. CLO4. Demonstrate their knowledge of business management principles and empowering employees to satisfy customer needs. CLO5. Demonstrate their knowledge and understanding of organizational control mechanisms.